Dayan Faraz Arya Warranty conditions

  • The validity of the warranty of Penowater water purification devices is 24 months from the date of installation.
  • Warranty services are issued only for products that have a valid warranty card with the stamp and signature of the authorized representative of Dayan Faraz Aria Company.
  • Filters are part of consumables and are not covered by warranty
  • The company is responsible for the delivery cost and the serviceman's wage for the initial installation of the device.
  • The company is responsible for the delivery cost and the serviceman's wage for the initial installation of the device.
The device warranty is not valid in the following cases:
  • - Occurrence of accidents that lead to damage to the device
  • - NOT follow the instructions of authorized installation specialists.
  • - Improper operation and contrary to the instructions of the device
  • - Repairing the device by unauthorized persons
  • - Expiration of the warranty period
  • Please make sure that after installing, fill the warranty card carefully and legibly.
  • In case of loss, the warranty card of PenoWater water purifiers will not be issued again , please be careful keeping it.

Complaint registration form:

If you have a complaint about the warranty of the device, you can share the issue with us through the form below. The company's experts will deal with your request as soon as possible.